Cookie Policy
This Cookie Policy describes how Hello Radius uses “cookies” in connection with our Platform and Services.
1. What is a cookie?
A cookie is a small text file that is stored on the browser of a computer when a user visits a website. Cookies enable providers to operate their website, to understand how you use a website, to store site preferences, such as remembering your sign-in details to provide a better user experience.
Cookies may also be used to establish anonymised statistics about the browsing experience on a website.
2. How Hello Radius uses cookies
We use first-party cookies (set by Hello Radius) and third-party cookies (which are not controlled by us), in accordance with our Privacy Policy, to:
- ensure our Services function properly,
- detect and prevent fraud,
- understand how visitors use and engage with our Platform, and
- analyse and improve our Platform and Services.
Below you will find more details about each type of cookie we use and their purpose on our Platform.
First-party cookies are set by Hello Radius, whereas third-party cookies are set by external providers and are not controlled by us.
Essential cookies
These are cookies that are strictly necessary for the operation of our Platform and Services to make it usable and secure. They are always enabled.
We use the following types of essential cookies on our Platform, which are all functional cookies that are used to enhance our Platform functionality:
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| _hr_ca | Store cookie consent preferences | First-party functional cookie | Persistent cookie for a duration of 11.5 months (opt-in), or 1 day (opt-out) |
| _hr_ccd | Stores cookie consent date as a timestamp | First-party functional cookie | Persistent cookie for a duration of 11.5 months (opt-in), or 1 day (opt-out) |
| _hr_ccid | Stores cookie consent preferences and a Universal Unique Identifier (UUID) as a record of consent | First-party functional cookie | Persistent cookie for a duration of 11.5 months (opt-in), or 1 day (opt-out) |
| _hr_vsid | Stores a Universal Unique Identifier (UUID) and a timestamp per session to track job views | First-party functional cookie | Persistent cookie for a duration of 24 hours |
| _stripe_sid | Detects and prevents fraud | Third-party functional cookie | Session cookie |
| _stripe_mid | Detects and prevents fraud | Third-party functional cookie | Session cookie |
| helloradius-app.AuthUserTokens, helloradius-app.AuthUserTokens.sig | Pair of authentication cookies to store user’s token | First-party functional cookie | Persistent cookie for 12 days |
| helloradius-app.AuthUser, helloradius-app.AuthUser.sig | Pair of authentication cookies to store user that is authenticated (signed in). | First-party functional cookie | Persistent cookie for 12 days |
| _hr_jsn | Show session messages to user | First-party functional cookie | Persistent cookie for 24 hours |
| _hr_demo | Allows user to access demo site | First-party functional cookie | Persistent cookie for 5 days |
| _hr_rc | Checks origin of shared link | First-party functional cookie | Persistent cookie for 5 days |
| _city | Stores Visitors / Users city to show relevant information | First-party functional cookie | Persistent cookie for 24 hours |
| _country | Stores Visitors / Users country to show relevant information | First-party functional cookie | Persistent cookie for 24 hours |
We use a third-party payment gateway provider to process payments as an essential part of our services. The third-party payment gateway provider will store personal data such as your email address, mobile phone number and payment credentials. For more information about the data used, collected, and stored by our third-party payment gateway provider click here.
Non-essential cookies
These cookies are not essential for the Platform to operate.
Analytical cookies collect information and report Platform usage statistics to help us understand how visitors and users interact with our Platform. The cookies do not collect data that can personally identify anyone, and the statistics are anonymised.
This is how we aim to improve our Services and the user experience we provide to you.
We use the following types of non-essential cookies on our Platform:
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| _gat | Limits the number of requests to Google Analytics to manage the number of users on our platform | First-party analytical cookie by Google Analytics | Session cookie |
| _ga | Registers and stores an anonymous unique ID to track activity across our platform | First-party analytical cookie by Goolge Analytics | Persistent cookie for a duration of 2 years |
| _gid | Tracks pageviews using an anonymous unique ID | First-party analytical cookie by Goolge Analytics | Session cookie |
The Google Analytics cookies we use are first-party cookies as they are set by our Platform domain. However, Google may collect information from our use of this service. To find out more about how Google uses this information click here, you can also read how Google safeguards your data.
Advertising
We do not display personalised adverts anywhere on our Platform. This means we do not collect, use, or share your personal data for the personalisation of adverts.
3. How to manage your cookie preferences
Please note that essential cookies are necessary for the operation of our Platform and Services and are always enabled.
If you want to remove all cookies that are already on your device, you can do so by clearing your browser’s cookies.